Tax Information

Federal Taxes | State Taxes | Tax Preparation Help


TAX FORM UPDATES: Federal and Illinois state income forms have not shipped as of January 5, 2021. There is no estimated date of arrival yet.


Federal Taxes

The library has ordered the following federal forms (currently unavailable):
- Form 1040 Package (includes the 1040 Form and assorted Schedules in one booklet)
- 1040 Instructions

Many people will only need to file Form 1040 and no schedules. If your return is more complicated (for example you claim certain deductions or credits, or owe additional taxes) you will need to complete one or more of the Form 1040 Schedules. See the instructions for more information.

PLEASE NOTE THAT THE LIBRARY WILL ONLY HAVE THE FORM 1040 PACKAGE/INSTRUCTIONS. We will not be receiving any other federal forms.

Request additional federal forms and instructions:

  • IRS website - Download and print online forms and instructions.
  • Mail - IRS website - Order online to have free forms and instructions sent by mail.
  • Phone - Call 1-800-829-3676 to order free forms and instructions sent by mail.
  • Stop by the Reference Desk and a librarian will print forms for you. We are unable to print forms like the 1099-MISC that are marked on the IRS website as Info Copy Only.

IRS Telephone Assistance for Individuals:
Toll-Free, 1-800-829-1040
Hours of Operation: Monday – Friday, 7:00 a.m. – 7:00 p.m. your local time

IRS Telephone Assistance for Businesses:
Toll-Free, 1-800-829-4933
Hours of Operation: Monday – Friday, 7:00 a.m. – 7:00 p.m. your local time

IRS Telephone Assistance for people with disabilities:
Toll-Free 1-800-829-4059 (TDD)
Hours of Operation: Monday – Friday, 7:00 a.m. – 7:00 p.m. your local time
For further information, see Tax Topic 102.

IRS Local Office (in-person tax help, requires an appointment):
(630) 493-5291
1-844-545-5640 (Phone to make an appointment)
2001 Butterfield Rd.
Downers Grove, IL 60515
Hours of Operation: Monday – Friday, 8:30 a.m. – 4:30 p.m.
Please call the office to set up an appointment and learn more about qualifications for their services.


State Taxes

The library will have a limited supply of the state tax forms (currently unavailable).

Request additional state forms and instructions:

  • IL Department of Revenue (IDOR) website - Download and print online forms and instructions and file online
  • Mail - IDOR website - Order online to have free forms and instructions sent by mail.
  • Phone - Call 1-800-356-6302 to order free forms and instructions sent by mail.
  • Stop by the Reference Desk and a librarian will print forms for you.

IDOR Telephone Assistance for Individuals:
Toll-Free, 1-800-732-8866
(217) 782-3336
Hours of Operation: Monday – Friday, 8:00 a.m. – 5:00 p.m.

IDOR Telephone Assistance for Businesses (Business Hot Line):
(217) 524-4772
Hours of Operation: Monday – Friday, 8:00 a.m. – 5:00 p.m..

IDOR Telephone Assistance for people with disabilities:
Toll-Free 1-800-544-5304 (TDD)
Hours of Operation: Monday – Friday, 8:00 a.m. – 5:00 p.m.

IDOR Regional Offices (in-person tax help):
(847) 294-4200
Maine North Regional Building
9511 Harrison Avenue
Des Plaines, Illinois 60016-1563
Hours of Operation: Monday – Friday, 8:30 a.m. – 5:00 p.m.
No appointments are necessary; however, if you have a complex issue, please contact the department ahead of time so they can be prepared to give you the help you may need.

1-800-732-8866
James R. Thompson Center - Concourse Level
100 West Randolph Street
Chicago, Illinois 60601-3274
Hours of Operation: Monday – Friday, 8:30 a.m. – 5:00 p.m.
No appointments are necessary; however, if you have a complex issue, please contact the department ahead of time so they can be prepared to give you the help you may need.


TAX PREP HELP UPDATES: Due to the pandemic, tax help hours and services may change. Please check the program websites for service updates.


Tax Preparation Help

Ladder Up Tax Assistance Program
(312) 588-6900
Various locations
Provides free income tax counseling for households with annual incomes up to $57,000 and individuals with annual incomes up to $30,000. Clients will be seen by appointment ONLY from
January 25-April 15, 2021. Make an appointment online or by phone at (312) 588-6900. Once you make an appointment, drop off your tax documents and have your return completed virtually.